FIREFRINGE APPLICATION PRIVACY POLICY

Updated: May 5, 2020

Welcome to the FireFringe Application (the "FireFringe Application"). The services within the FireFringe Application are made available to you ("You", "Your") on Your smart phone, tablet or computer ("Device") by FireFringe Inc. ("FireFringe", "We", "Us", "Our"). In order to use the FireFringe Application, You must agree to the privacy policy ("Privacy Policy") contained herein. The Privacy Policy is incorporated into the Terms of Use https://firefringe.com/eula for the FireFringe Application. You must agree to the Terms of Use and the Privacy Policy in order to use the FireFringe Application.

1. PERSONAL INFORMATION AND PRIVACY

We are committed to protecting any personal information which you may provide while using, or that We may obtain from your use of, the FireFringe Application or the emails We send to you. The purpose of this Privacy Policy is to inform you of Our privacy practices and policies, including:

  • how and why We collect Your personal information;
  • how We intend to use Your personal information;
  • with which parties We may share Your personal information; and
  • to provide You with contact information should you have questions or concerns about Our practices.

This Privacy Policy is accessible via the FireFringe Application.

BY USING THE FIREFRINGE APPLICATION, YOU CONSENT TO THE COLLECTION, STORAGE, USE, DISCLOSURE AND RETENTION OF YOUR PERSONAL INFORMATION IN ACCORDANCE WITH THIS PRIVACY POLICY. IF YOU DO NOT AGREE WITH THIS PRIVACY POLICY, YOU SHOULD NOT ACCESS OR USE THE FIREFRINGE APPLICATION.

We may update or change the Privacy Policy from time to time, Your agree that Your continued use of the FireFringe Application indicates Your consent to this Privacy Policy and any Changes made to it. We encourage you to check the Privacy Policy periodically for updates or changes. If you do not agree with changes made to this Privacy Policy, you should stop accessing or using the FireFringe Application.

Overview of Our Privacy Practices

Our privacy practices are summarized here. Under this Privacy Policy, We:

  1. Collect personal information for the purpose outlined in Section 3 of this Privacy Policy below;
  2. Collect non-identifiable information regarding FireFringe Application users and activity within the FireFringe Application;
  3. Share this information with authorized employees, agents, partners, service providers and legal representatives, and may also share this information with third parties engaged to provide products and services on our behalf. Such persons may only use Your personal information for the purposes you have consented to within this Privacy Policy;
  4. Except as set out in Section 4 below, We do not share Your personal information with third parties, unless authorized or required by law or as disclosed to You when the information is collected;
  5. Collect and use You personal information to comply with applicable laws and regulations, to administer the FireFringe Application, initiate interactive real-time interactions with users; to protect Us and FireFringe Application users from fraud, to contact You regarding Your inquiries, and to communicate with You (provided You have opted to receive such information); and
  6. may share Your personal information with partners or service providers operating outside of Canada.

We mitigate the risk and impact of potential harms involved in the disclosure of personal information through the adoption of reasonable physical, technical and organizational procedures appropriate to the sensitivity of the data in an effort to safeguard the personal information You provide to us.

Even with physical, technical and organizational measures adopted by Us to safeguard your personal information, there is a residual risk of the loss of, unauthorized access to or unauthorized disclosure of Your information which could result in financial or other harm to You. In addition, there is a risk that Your personal information may be accessible to law enforcement and national security authorities in the jurisdictions in which Our service providers are located.

You may withdraw your consent to the collection, storage, use, disclosure and retention of Your personal information at any time.

Further information with respect to our privacy practices is set out below.

2. WHAT INFORMATION DO WE COLLECT?

The personal information ("Personal Information") we collect from You includes:

Personal Information you provide Us directly. This may include Your name, title, company, email address and telephone number;

Personal Information Collected through Automated Technologies. We may use cookies, tags, web beacons and other technologies to track and collect information on how You use the FireFringe Application. Our mobile application may also collect unique device identifiers and geolocation information. Some browsers enable You to decline some personal identifiers, like cookies, however, doing so may affect Your use of the FireFringe Application and Your ability to access certain features of the FireFringe Application.

Personal Information We Receive from Other Parties. We may combine the information We receive from You with information We receive from other sources.

You should exercise discretion when disclosing Your Personal Information to Us, and should not disclose sensitive or confidential information that You wish to remain private.

3. HOW DO WE USE THE INFORMATION WE COLLECT?

We collect and use Personal Information for the following purposes:

  • To register You to use our Services
  • To cross reference with the personal information You previously provided to Us to ensure the accuracy thereof;
  • To display Your geolocation on maps accessed through the FireFringe Application;
  • To communicate with you;
  • To obtain feedback on Your experience using the FireFringe Application;
  • To administer the FireFringe Application and Your user account and to manage the emails that We send to You;
  • To contact You in connection with the FireFringe Application and to respond to Your inquiries;
  • If You opted in to allow us to do so, to market and advertise our products and services to You;
  • To improve Our services;
  • To conduct research and analysis;
  • To protect Us and FireFringe Application users against fraud;
  • To notify You in connection with any changes to our services;
  • As permitted by, and to comply with, applicable laws and regulations; and
  • Other purposes permitted by law.

4. HOW WE SHARE OR DISCLOSE YOUR PERSONAL INFORMATION

With Our Partners: We may share information we collect about You with Our partners Oy Arbonaut Ltd. and Satellio Oy.

With Our Third-Party Service Providers: To process transactions or provide services on Our behalf, including website analytics (for example, Google Analytics).

For Marketing Purposes: To notify You of offers for products or services that may be of interest to You. We do not share credit card or other financial information for marketing purposes.

For Corporate Transactions: In connection with a merger, acquisition or sale involving all or a portion of Our company.

Other Reasons: To: (a) satisfy applicable law, regulations, legal process or valid governmental request; (b) enforce the Terms of Use applicable to Our services, (c) detect, prevent or mitigate fraud or security or technical issues; or (d) protect against imminent harm to the rights, property or safety of Our company, Our customers or the public as required or permitted by law.

5. DISCLOSURE OF PERSONAL INFORMATION

We will keep Personal Information that You provide to us private, and will disclose such Personal Information only in accordance with this Privacy Policy.

We do not sell, rent, or lease to third parties any personal information they collect from You. We may disclose or share Personal Information with their authorized employees, agents, service providers and legal representatives for the purposes described in this Privacy Policy. We also share your Personal Information with service providers who assist with administering, hosting and supporting the FireFringe Application. These service providers may be located outside of Canada (see Section 10 of this Privacy Policy - Storage and Location of Information).

We will not otherwise share Your Personal Information with third parties without Your consent, unless authorized or required by law or as disclosed to You when the information is collected. We may disclose Your Personal Information to a government institution or agency that has asserted its lawful authority to obtain the information or where We have reasonable grounds to believe the information could be useful in the investigation of an unlawful activity, or to comply with a subpoena or warrant or an order made by a court, person or body with jurisdiction to compel the production of information, or to comply with court rules regarding the production of records and information, or to protect Our rights and property. If We become involved in the sale or transfer of some or all of Our business, We may disclose Your Personal Information in connection with the transfer or sale but will require the acquiring organization to agree to protect the confidentiality of Your Personal Information in a manner that is consistent with this Privacy Policy.

6. HOW WE PROTECT YOUR PRIVACY

We keep the Personal Information We collect about You, and require that any parties We share Your Personal Information with, keep Your Personal Information confidential. We employ physical, technical and organizational safeguards appropriate to the sensitivity of the data to protect the Personal Information You provide to Us. Notwithstanding these measures, no collection, storage or transmission of information over the Internet on websites or otherwise can be guaranteed to be 100% secure, and therefore We cannot ensure, warrant or guarantee the security of any such Personal Information.

If You think the Personal Information You provided to Us has been improperly accessed or used, or if You suspect that unauthorized use of Your Personal Information, please contact Us immediately at support@firefringe.com.

7. Verifying and Amending your Personal Information

Subject to certain exceptions prescribed by law, You will be given reasonable access to Your Personal Information held by We and You may request that Your Personal Information be corrected or updated. Please e-mail Our Privacy Officer support@firefringe.com and We will assist You. You may be required to put Your request in writing to confirm Your request and identity. It is Your responsibility to notify Us of any changes to Your Personal Information, including contact information, so We can contact You and inform You with respect to Your use of the FireFringe Application.

8. TERMS OF USE

The FireFringe Application’s Terms of Use can be found https://firefringe.com/eula. This Privacy Policy is incorporated into the Terms of Use.

9. Retention of Personal Information

We will keep and retain Your Personal Information in compliance with Our legal obligations, and only as long as necessary for the purposes for which it was collected.

10. Storage and Location of Information

Your Personal Information may be stored, processed, shared or otherwise used on servers located within or outside of Canada. In some circumstances, Your Personal Information may be stored on servers belonging to third party service providers located within or outside of Canada. Our service providers are only permitted to store, process and access Your Personal Information, and are not otherwise authorized to collect, use or disclose Your Personal Information, except in accordance with the Purposes set out in this Privacy Policy or as required by applicable law. However, it is possible that foreign governments, courts, law enforcement or regulatory agencies may be able to access Your Personal Information under foreign laws.

11. Privacy Policy Changes and Updates

We may revise this Privacy Policy from time to time. We may choose to notify You of a Change to this Privacy Policy. It is Your responsibility to check this Privacy Policy periodically for any updates or Changes. Your continued use of the FireFringe Application constitutes Your consent to any updated Privacy Policy.

Where We make significant Changes to this Privacy Policy, We may notify You of the Changes by either:

  1. sending You an email informing You of the changes; or
  2. alerting You from within the FireFringe Application (such as through a pop-up or by other means).

Significant Changes include using Your Personal Information for a new purpose not anticipated originally or a new disclosure of Your Personal Information for a purposes other than as outlined within this Privacy Policy.

12. YOU MAY WITHDRAW CONSENT TO THE USE OF PERSONAL INFORMATION

You may withdraw Your consent to the collection, storage, use, disclosure and retention of Your Personal Information at any time. To do this, please contact Our Privacy Officer at the e-mail address listed in this Privacy Policy. Withdrawal of Your consent to the collection, storage, use, disclosure and retention of Personal Information may result in You being unable to continue use of the FireFringe Application or Our services.

13. RESOLVING YOUR CONCERNS

If You would like more information about this Privacy Policy or Our Personal Information collection, storage, use, disclosure and retention policies and practices, including Our policies and practices with respect to service providers outside Canada, please contact Us by e-mail at: info@firefringe.com or at the address listed below. Please let Us know Your questions or concerns and We will do Our best to assist You.

FireFringe c/o FRMG,

111A Lakeshore Road East, Suite #3,

Mississauga, Ontario, Canada,

L5G 1E2